Refund policy
Refund policy
Refund policy
Effective Date: Mar 20, 2022
At Atrixion, we strive to provide the highest quality Brazilian Jiu-Jitsu training and ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds are issued for our services.
1. Eligibility for Refunds
Refunds may be issued under the following circumstances:
• Trainer Cancellation: If Atrixion cancels a session and cannot reschedule it within a reasonable timeframe.
• Unused Sessions: For prepaid sessions that are not used and canceled in accordance with our cancellation policy.
• Health Issues: If a medical condition prevents the client from continuing training, with proof of condition provided.
2. How to Request a Refund
To request a refund, please contact us at AtrixionCentralFlorida@gmail.com and provide the following details:
• Full name and contact information.
• Reason for the refund request.
• Relevant documentation (e.g., medical note, proof of payment).
Refund requests will be reviewed within 5 business days, and you will be notified of the outcome.
3. Refund Process
Memberships and Subscriptions: Approved refunds for memberships and subscriptions will be processed within 7 business days. The refund will be issued to the original payment method.
Classes and Training Sessions: Refunds for classes and training sessions will be processed within 5 business days of approval. The refund will be issued to the original payment method.
Products: Once the returned product is received and inspected, we will process your refund within 10 business days. The refund will be issued to the original payment method.
4. Non-Refundable Items
The following fees and services are non-refundable:
• Completed or partially completed training sessions.
• Late cancellations (less than 24 hours in advance).
• Enrollment fees, if applicable.
5. Contact Us
If you have any questions about our Refund Policy, please contact us:
Email: AtrixionCentralFlorida@gmail.com
Phone: 762-286-7043
We value your satisfaction and appreciate your understanding of our refund policy. Thank you for choosing Atrixion
Effective Date: Mar 20, 2022
At Atrixion, we strive to provide the highest quality Brazilian Jiu-Jitsu training and ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds are issued for our services.
1. Eligibility for Refunds
Refunds may be issued under the following circumstances:
• Trainer Cancellation: If Atrixion cancels a session and cannot reschedule it within a reasonable timeframe.
• Unused Sessions: For prepaid sessions that are not used and canceled in accordance with our cancellation policy.
• Health Issues: If a medical condition prevents the client from continuing training, with proof of condition provided.
2. How to Request a Refund
To request a refund, please contact us at AtrixionCentralFlorida@gmail.com and provide the following details:
• Full name and contact information.
• Reason for the refund request.
• Relevant documentation (e.g., medical note, proof of payment).
Refund requests will be reviewed within 5 business days, and you will be notified of the outcome.
3. Refund Process
Memberships and Subscriptions: Approved refunds for memberships and subscriptions will be processed within 7 business days. The refund will be issued to the original payment method.
Classes and Training Sessions: Refunds for classes and training sessions will be processed within 5 business days of approval. The refund will be issued to the original payment method.
Products: Once the returned product is received and inspected, we will process your refund within 10 business days. The refund will be issued to the original payment method.
4. Non-Refundable Items
The following fees and services are non-refundable:
• Completed or partially completed training sessions.
• Late cancellations (less than 24 hours in advance).
• Enrollment fees, if applicable.
5. Contact Us
If you have any questions about our Refund Policy, please contact us:
Email: AtrixionCentralFlorida@gmail.com
Phone: 762-286-7043
We value your satisfaction and appreciate your understanding of our refund policy. Thank you for choosing Atrixion